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How Poor Executive Team Leadership Skills Are Holding Your Company Back

How Poor Executive Team Leadership Skills Are Holding Your Company Back

Successful businesses today recognize the importance of quality leadership. It therefore comes as no surprise that more businesses than ever are investing in executive coaching as a way to improve organizational outcomes. According to the American Management Association, organizations that use coaching reported stronger market performance. We all bring our own management styles and personalities with us to our professional roles. While we may be great at our jobs, some aspects of ourselves can limit the success and growth both for us individually and for our businesses. This is where executive coaching can have an immense impact on improving individual skills […]

Hidden Benefits of Outsourced Outplacement Services

Hidden Benefits of Outsourced Outplacement Services

Companies downsize usually because of lasting financial issues that force them to make cutbacks and save money by restructuring company roles. When this happens, management may be inclined to forego third-party outplacement support because of the added cost. In the long run, it will actually save money and provide a better outcome for the company and the exiting employees. According to a survey by IMPACT Group, providing outplacement support doesn’t just help departing employees but the feeling of support reverberates back to employees who remain with the company. There are specific ways that outsourced outplacement is better for everyone. Avoid awkwardness. If […]

Improving Customer Satisfaction and Loyalty Through Employee Engagement

Improving Customer Satisfaction and Loyalty Through Employee Engagement

We know that higher employee engagement decreases absenteeism, turnover and accidents, and increases quality, productivity and sales. But engagement can also positively affect customer satisfaction and loyalty. As a business that serves a customer, you need to remember that every person on your team has an impact on your customers and their satisfaction with your company, either directly or indirectly. Engaged employees, that is those that have a higher level of emotional commitment to the organization and its goals, can have a positive influence on customer satisfaction. In a recent Forbes article, it is noted an organization that focuses on improving […]

Keeping Remote Employees Connected and Engaged

Keeping Remote Employees Connected and Engaged

Working remotely is getting to be nearly as normal as working in an office. In fact, last year, 43 percent of employed Americans spent at least part of their time working remotely, according to a Gallup survey. Of course, there are major benefits that come from telecommuting—avoiding traffic and flexible hours, just to name a couple. The problem for employers comes with keeping remote employees engaged and feeling like they are actually part of the team. Remote employees miss out on day-to-day company culture, which can play a large role in engagement levels. But geographic distance from one’s co-workers doesn’t mean a […]

Uncovering Employee Strengths and Applying Them to Your Team

Uncovering Employee Strengths and Applying Them to Your Team

It makes sense that employees will work better and be more engaged if you as a manager are playing to their strengths. How do you figure out what their strengths are? Here are some ways to help you find out what your employees are best at and use those talents to benefit your whole team. 1. Observe employees’ strengths. We often take the time to observe employees if we suspect them of doing something wrong. What if the observation was purely to see when your employees are at their best? Take note of these moments and align them with what they […]

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