Ahead of the Curve

Improving Customer Satisfaction and Loyalty Through Employee Engagement

Monday, May 7th

We know that higher employee engagement decreases absenteeism, turnover and accidents, and increases quality, productivity and sales. But engagement can also positively affect customer satisfaction and loyalty.

As a business that serves a customer, you need to remember that every person on your team has an impact on your customers and their satisfaction with your company, either... more

Keeping Remote Employees Connected and Engaged

Wednesday, February 28th

Working remotely is getting to be nearly as normal as working in an office. In fact, last year, 43 percent of employed Americans spent at least part of their time working remotely, according to a Gallup survey.

Of course, there are major benefits that come from telecommuting—avoiding traffic and flexible hours, just to name a couple. The problem for employers comes with keeping... more

Uncovering Employee Strengths and Applying Them to Your Team

Thursday, February 8th

observing employeesIt makes sense that employees will work better and be more engaged if you as a manager are playing to their strengths. How do you figure out what their strengths are? Here are... more

Talent Curve Acquires Phoenix Based Leadership Development / Management Firm

Friday, January 5th

Southwest location adds to Talent Curve’s capacity and reach.

We're excited to announce that we have acquired the leadership development consultancy of Leathers Milligan & Associates (LM&A) of Phoenix, Arizona. This acquisition positions us to bolster our reach in the southwest and along the west coast. With a long history of serving companies in the... more

Increase the Profound Impact of Strengths Interventions - How to increase profits by focusing on your team’s strengths.

Wednesday, January 3rd

Given low workplace engagement and high worker expectations about their jobs, companies need to focus on playing to the strengths of their employees, rather than help them improve on their weaknesses. Traditionally, employees are assigned where they are most needed in the organization, rather than placed where they can do the most good. The use of strengths interventions, defined as activities... more