Ahead of the Curve
Every company faces new challenges and must overcome slumps at some time or another. Your executive team can be integral to tackling these issues head-on, but they may not prepared to do so.... more
Successful businesses today recognize the importance of quality leadership. It therefore comes as no surprise that more businesses than ever are investing in executive coaching as a way to improve organizational outcomes. According to the American Management Association, organizations that use coaching... more
Companies downsize usually because of lasting financial issues that force them to make cutbacks and save money by restructuring company roles. When this happens, management may be inclined to forego third-party outplacement support because of the added cost.... more
Relationships between employers and employees are like marriages. Sometimes it works and sometimes it doesn’t. Just like marriage, some end in divorce. Layoffs or any type of end of employment is unpleasant but a sad reality of work.... more
We know that higher employee engagement decreases absenteeism, turnover and accidents, and increases quality, productivity and sales. But engagement can also positively affect customer satisfaction and loyalty.
As a business that serves a customer, you need to remember that every person on your team has an impact on your customers and their satisfaction with your company, either... more