Workplace Conflict Resolution

Presented by

Carletta Waddler
Vice President, Talent Curve Solutions, LLC
Tuesday, February 14th
University of Phoenix - Town Center Virginia Beach
Registration, Lunch, & Networking: 11:15am-11:30am
Program: 11:30am-1:00pm

Class Description

The study of conflict management has made enormous strides. This workshop will discuss what conflict is, why it is inevitable even in successful relationships, and why dealing with it constructively is both essential and beneficial, whether in your business or in your personal life. We will discuss listening skills needed when in conflict, negotiating conflict resolutions, managing your emotions, how manager's should deal with conflict, helping others manage conflict. In addition, we will discuss managing power. How to negotiate while dealing with conflict.We will discuss perception and perspective and the win/win concept. Lastly we will explore how to resolve cultural and moral conflicts in the workplace.

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